Help Centre

Frequently Asked Questions

Everything you need to know about rpk98 — from opening your account and depositing in PKR, to understanding bonuses, placing bets on PSL and ICC cricket, and using our responsible gambling tools. Browse by category below or scroll through all 24 answers.

24 Questions Answered
5 Categories
24/7 Live Support
Why rpk98

Built for Pakistani Players

rpk98 is designed from the ground up with Pakistani users in mind — PKR support, familiar local context and round-the-clock help in English and Urdu.

PKR Deposits & Withdrawals

Manage your entire balance in Pakistani Rupees. Set your own deposit and loss limits in PKR from day one and keep full visibility over every transaction in your local currency.

Live Cricket & Sports Betting

Follow PSL, T20 internationals and ICC tournaments with live in-play markets that update ball by ball. Football, UFC and dozens of other sports are also covered around the clock.

Responsible Gambling Tools

Every rpk98 account comes with built-in deposit limits, loss limits, session timers, cooling-off periods and self-exclusion — all free, all instant and all configurable by you.

KYC & Secure Verification

A straightforward KYC process using your CNIC ensures your account and funds are protected. Verified accounts enjoy faster withdrawals and higher transaction limits.

Bonuses & Promotions

From welcome offers to reload bonuses and cricket-season free bets, rpk98 runs promotions tied to the matches and events that matter most to Pakistani users. Terms apply to all offers.

24/7 Support in English & Urdu

Our support team is available around the clock via live chat and email. Whether you are in Karachi, Lahore, Islamabad or Peshawar, help is always one message away.

Browse by Category

Jump to a Topic

Account & Registration Deposits & Withdrawals Games & Betting Bonuses & Promotions Security & Responsible Gambling
Category 1

Account & Registration

To register on rpk98, click the Sign Up button on the homepage and complete the registration form with your full name, email address, date of birth and preferred currency. You must be at least 18 years old, or the higher minimum required by the operator or licence jurisdiction. Once submitted, check your email for a verification link to activate your account.

rpk98 requires standard Know Your Customer (KYC) documentation to verify your identity before processing withdrawals. Accepted documents include your Pakistani CNIC (Computerised National Identity Card), a valid passport, or a government-issued photo ID. You may also be asked to provide a recent utility bill or bank statement as proof of address. All documents should be clear, unedited scans or photos.

No. rpk98 strictly enforces an adults-only policy. Registration is open only to individuals aged 18 and above, or the higher minimum age required by the operator or licence jurisdiction applicable to your location. Age verification checks are carried out as part of the KYC process. Any account found to belong to an underage user will be suspended immediately and any remaining funds returned.

No. rpk98 permits only one account per person. Duplicate accounts are a violation of the platform's Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login credentials, use the account recovery option on the sign-in page rather than creating a new account.

You can update most personal details — including your contact number, preferred currency and communication preferences — from your account settings dashboard. Changes to core identity information such as your registered name or date of birth require KYC verification and must be submitted via the support team. Contact us at [email protected] or via live chat for assistance.
Category 2

Deposits & Withdrawals

rpk98 supports Pakistani Rupees (PKR) as the primary currency for Pakistani users, allowing you to deposit and manage your balance in PKR without currency conversion fees. Other supported currencies may be available depending on your account region. All deposit minimums and withdrawal thresholds are displayed in your selected currency within the cashier section of your account.

Pakistani users commonly reference local payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah when discussing deposit and withdrawal options. Please note that these names are referenced for contextual familiarity only — rpk98 does not claim that any of these providers endorse, support or are affiliated with online gambling. Available payment methods are shown in full within your account cashier.

The minimum deposit on rpk98 starts from PKR 500, though this may vary depending on the payment method selected. Some channels may carry a slightly higher minimum due to processing requirements. The exact minimum for each payment option is displayed in the cashier at the time of deposit. There is no maximum deposit cap, though large deposits may trigger additional verification steps in line with responsible gambling policies.

Withdrawal processing times on rpk98 depend on the payment method and whether your KYC verification is complete. Most withdrawals are processed within 24 to 72 hours once approved. Delays can occur if identity documents have not been verified or if a withdrawal triggers an additional security review. Completing your full KYC verification in advance is the best way to ensure fast, uninterrupted withdrawals.

rpk98 does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider or bank may apply its own transaction charges or currency conversion fees. We recommend checking with your provider before initiating a transfer. Any applicable fee information is also displayed during the checkout process in the cashier section of your account.

A withdrawal may be delayed or declined for several reasons: incomplete KYC verification, an unmet bonus wagering requirement, a mismatch between your registered details and your payment account name, or a security review flagged on your account. If your withdrawal is taking longer than expected, contact the rpk98 support team via live chat or at [email protected] and an agent will review the status of your transaction.
Category 3

Games & Betting

rpk98 covers a wide range of sports markets. Pakistani users will find extensive coverage of cricket — including PSL, T20 internationals, ICC tournaments such as the World Cup and Champions Trophy — as well as football, UFC and MMA, tennis, and basketball. Live in-play betting is available on major fixtures, allowing you to place bets as the action unfolds in real time.

Live in-play betting on rpk98 allows you to place wagers on sporting events that are already underway. Odds update dynamically as the game progresses — for example, during a PSL T20 match you can bet on the next wicket, next boundary or match winner after each over. Simply navigate to the Live Betting section, select your event, choose a market and confirm your stake before the odds change.

rpk98 offers a full live casino and slots library. Live casino options include live dealer roulette, blackjack, baccarat and game show titles streamed in real time from professional studios. The slots section features hundreds of titles from leading providers, ranging from classic three-reel games to modern video slots with bonus rounds and progressive jackpots. New titles are added regularly.

rpk98 is fully optimised for mobile browsers on both Android and iOS devices, so you can access all betting markets, live casino games and account management tools directly from your smartphone without downloading anything. A dedicated mobile app may also be available — check the rpk98 homepage for the latest download instructions and platform compatibility information.
Category 4

Bonuses & Promotions

rpk98 offers a welcome bonus to newly registered users on their first qualifying deposit. The exact bonus amount, percentage match and minimum deposit threshold are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before opting in.

A wagering requirement (also called a rollover) specifies how many times you must bet your bonus amount before it converts to withdrawable cash. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 in qualifying bets before withdrawing. Different game types may contribute different percentages toward the requirement — slots typically contribute 100% while some table games contribute less.

Yes. All bonuses on rpk98 carry an expiry date, typically between 7 and 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirements are not met within the stated timeframe, the bonus and any associated winnings will be removed from your account. The expiry date for any active bonus is always visible in the My Bonuses section of your account dashboard.

Yes. rpk98 runs regular promotions for active players, including reload bonuses, free bet offers tied to major cricket events like PSL and ICC tournaments, cashback deals, and seasonal promotions around key sporting calendars. To stay updated, ensure that marketing communications are enabled in your account preferences, or check the Promotions page directly. Terms and conditions apply to all offers.
Category 5

Security & Responsible Gambling

You can set daily, weekly or monthly deposit limits and loss limits directly from the Responsible Gambling section of your account settings. Limits take effect immediately when reduced. If you wish to increase an existing limit, a mandatory 24-hour cooling-off period applies to prevent impulsive decisions. Setting a PKR-denominated limit when you first join rpk98 is strongly recommended as a baseline protective measure.

Self-exclusion is a firm, enforceable tool that suspends your rpk98 account for a chosen period — 30 days, 3 months, 6 months, 1 year or permanently. During exclusion, you cannot log in, deposit or place bets, and all marketing is halted. To activate it, go to Account Settings, select Responsible Gambling, then choose Self-Exclusion and confirm your preferred duration. Permanent exclusion cannot be reversed.

rpk98 uses industry-standard SSL encryption to protect all data transmitted between your device and the platform. Your financial details are stored securely and are never shared with unauthorised third parties. The platform also employs two-factor authentication (2FA) as an additional layer of account security. For full details on how your data is collected, stored and processed, please review the Privacy Policy page.

Pakistan's legal framework around gambling is governed in part by the Prevention of Gambling Act, 1977. rpk98 operates under an international licensing framework and does not claim that online gambling is licensed or approved by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial authority. This page does not constitute legal advice. Users are strongly advised to verify the laws applicable to their specific location before participating.

rpk98 customer support is available 24 hours a day, 7 days a week via live chat on the platform and by email at [email protected]. Support is provided in both English and Urdu. For responsible gambling requests such as self-exclusion or limit adjustments, our agents can process these immediately. For KYC and account verification queries, please have your CNIC or other identity documents ready when you get in touch.
24/7 Live Chat Support

Our support agents are online around the clock. Whether you are in Karachi, Lahore, Rawalpindi or Multan, connect via live chat directly on the rpk98 platform for instant help in English or Urdu.

Email Support

For non-urgent queries, account issues or document submissions, reach us at [email protected]. We aim to respond to all emails within 24 hours.

Legal Notice: rpk98 is an informational platform operating under international licensing frameworks. Gambling involves financial risk and may be restricted or prohibited in your jurisdiction, including under Pakistani law. Nothing on this page constitutes legal advice. Adults 18+ only, or the higher minimum required by the operator or licence jurisdiction. Please gamble responsibly.

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Ready to Join rpk98?

Your questions are answered — now take the next step. Visit the rpk98 homepage to explore live sports markets, PSL and ICC cricket betting, live casino games and more. Remember to play responsibly and within your means.

Visit Homepage Responsible Gambling About rpk98

18+ only, or the higher minimum required by the operator/licence jurisdiction. Gambling involves financial risk. Local laws may restrict gambling — please verify applicable regulations in your area before participating.